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Employment Frequently Asked Questions

Q: I am interested in a winter seasonal position; what positions are available?
A: Each winter we hire for following departments: 

  • Building & Areas
  • Daycare
  • Food & Beverage
  • Front Desk
  • Guest Services
  • Housekeeping
  • Lift Operations
  • Maintenance
  • Mountain Sportsv School
  • Parking
  • Reservations
  • Retail/Rental
  • Ticket Office
  • And More!

Winter 2018-2019 Job Fair
This winter we will be hosting a Winter Job Fair on Tuesday, November 13th from 4-6pm and Wednesday, November 28th from 9-11am in the Olympic Conference Room on the bottom floor of the Olympic Sports Plaza next to Teton Mountain Lodge. If you cannot make it to a job fair, please apply online here and a hiring manager will be in contact with you to set up an interview if your qualifications meet their job needs.

Q: I am interested in a summer seasonal position; what positions are available?
A: Each summer we hire for following departments:

  • Activity Attendants
  • Buildings & Areas
  • Daycare
  • Children's programs
  • Food & Beverage
  • Housekeeping
  • Lift Operations
  • Parking
  • Retail/Rental
  • And more!

 We begin posting summer jobs and information in April. Please continue to check our website and contact us closer to that time. There is no summer job fair. 

You can apply for multiple positions and will be contacted by department managers if your qualifications meet staffing needs.

 Q: How do I become a ski/snowboard instructor?
A: Please follow this link to the Mountain Sports School employment page for complete information on its hiring process. There is an on-snow hiring clinic at the start of each winter season.

In addition, employees receive the following great benefits...

  • All-mountain pass
  • Free START bus transportation
  • Discounts on F&B and Retail
  • Free ski and snowboard lessons
  • Discounts at local businesses
  • Discounts on lift tickets at other resorts
  • And more!

Q: Is there employee housing?
A: Jackson Hole Mountain Resort has recently constructed a number of Employee Housing units in the town of Jackson. There are a limited number of beds available in the units. Please follow this link to our Housing page for a complete explanation of housing options.

Q: Can I bring my pet?
A: Pets are not allowed in the housing arranged by Jackson Hole Mountain Resort, and it can be very difficult to find housing that allows pets in and around Jackson.

 In the interest of safety and cleanliness, having pets at the ski area is prohibited. This includes dogs tied to an employee's car. Please leave pets at home. It is not good for your pet or our guests.

Q: Can I get a second job?
A: It is very common for people in Jackson to get a second (and third) job. While it is difficult to find another job within Jackson Hole Mountain Resort due to scheduling and overtime conflicts, the local newspaper lists pages of open positions. We expect you to keep your commitment to Jackson Hole Mountain Resort, and your work schedule with us a priority. 

Q: I'm moving to Jackson for my first time. What do I need to bring with me?
A: Depending on the housing you've arranged (which we recommend arranging prior to your arrival), you may need to bring furnishings and kitchen supplies (i.e., bed, couch, pots, pans, utensils). Additionally, it can be extremely cold in Jackson, so we recommend the following clothing items...

• Warm hat, mittens and scarves
• Winter coat and pants
• Warm waterproof snow boots and very warm socks
• Multiple layers (i.e., long underwear, sweaters)
• Jeans or black pants (depending on position; shirts are provided)
• Ski or snowboard equipment


Note: You can purchase everything in Jackson, if necessary.

Q: Do I get the holidays off?
A: The holidays are our busiest times. We expect our employees to be available to work during these weeks. We do our best to make the work days enjoyable through company events and celebrations! The best time to have friends and family come visit is non-holiday times. You will have more free time to visit and ski, and you won't have to wrestle with the crowds!

Q: What are the appearance guidelines for employees?
A: Pride in personal appearance and good hygiene is important in our ability to be competitive in the service industry. The appearance of our employees communicates an image of JHMR to the public. Jackson Hole Mountain Resort Management reserves the right to make final decisions regarding dress and appearance.

 

Men 
Mustache:Permitted, and must be neatly trimmed.
Beards: Employees who have well-developed and neatly trimmed full beards or goatees on the first day of employment may retain such at the discretion of their supervisors. These must be maintained in a well-groomed manner and may not be more than 1 inch in length.
Sideburns: Sideburns must be neatly trimmed and may not extend beyond the bottom of the ear.
Hair:Hair is to be maintained in a neat and clean manner at all times. Men with hair that extends to the shoulder and below must pull it back in a pony tail or braid. Hair must remain out of the face. No radical styles or colors are allowed. (Examples include but are not limited to mohawks, dreadlocks, unconventional cuts and unnatural coloring of hair.)
Earrings: Other than one stud or small loop earring in the earlobe, no rings, studs or other piercing jewelry is permitted on any body part visible to the public with the exception of one small, discreet nose stud.
Women 
Hair: Hair must be neat and clean and remain out of the face. No radical styles or colors are allowed, and excessive hairstyles will not be permitted. (Examples include but are not limited to mohawks, dreadlocks, unconventional cuts and unnatural coloring of hair.)
Jewelry/Cosmetics: Exercise good judgment when wearing jewelry and makeup. Other than earrings in the earlobes, no rings, studs or other piercing jewelry is permitted on any body part visible to the public with the exception of one small, discreet nose stud.
  

 

Q: Do employees receive health insurance?
A: Season employees are not eligible for the JHMR group health plans. Health insurance is important while you live and play in our exciting mountain town, and Human Resources (HR) has information for reasonably priced short- and long-term insurance available in the HR office. Products are offered through a local State Farm office, and there are also brochures for web-based insurance products as well.

**Seasonal employees may become eligible for company benefits if they work full time for winter and summer season consecutively. Details are in the Employee Handbook.

**After your third consecutive full-time winter season (or third consecutive full-time summer season), JHMR reimburses a pre-determined amount per months employed for health insurance premium costs. Details are in the Employee Handbook.

Q: What is JHMR's drug and alcohol policy?
A: It is the policy of Jackson Hole Mountain Resort to foster a work environment free from the effects of illegal or non-prescribed drugs, controlled substances and alcoholic beverages. We are committed to maintaining a drug-free work place. Abuse of drugs and alcohol impairs employee judgment which may result in increased safety risks, employee injuries, faulty decision making and lower productivity.

To help ensure a safe and productive work environment, JHMR strictly prohibits the manufacture, distribution, dispensation, possession, sale or use of drugs or controlled substances on any JHMR premises or on work time. This prohibition includes employer-owned vehicles or personal vehicles being used for employer business or parked on employer property. In addition, JHMR strictly prohibits any employee from reporting for or being at work with any detectable level of drugs, controlled substances or alcohol in the employee's system or when tested by breathalyzer with a breath alcohol content of .04 or greater. Any violation of this policy will result in discipline up to and including termination.

Employees will be tested for drugs by urine sample and alcohol by a breath analysis or urine analysis. Testing can be based on a number of premises, including reasonable suspicion, post-accident/incident and random. JHMR reserves the right to require that all prospective employees submit to a drug test as part of the application process.

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