Jackson Hole Mountain Resort Accessibility
Please provide Jackson Hole Mountain Resort a minimum of 72 hours of advanced notice for unique accessibility or accommodation concerns.
Accessible Parking
Bridger Center
Turn into the Jackson Hole Mountain Resort main entrance and follow the Teton Village Road. At the first stop sign stay straight on Granite Loop Road. Take the first left after the Snake River Lodge onto a narrow ally that lies just before the Four Seasons. This road leads to an accessible parking lot behind the Bridger Center. At the top of the wheelchair-accessible ramp is a door which opens to the 1st floor and elevator.
Kids Ranch (Cody House)
Turn into the Jackson Hole Mountain Resort and follow Teton Village Road, take your first left on McCollister Drive and follow road to Upper Cody parking lot. Take a right on Cody Lane and past Teton Mountain Lodge where you will continue towards The Teton Club under a skier bridge. The Accessible Parking spaces are located in the Cody Circle at the end of the road. The Kids Ranch is on your left. An elevator is located in the ground floor, directly in front of the parking lot. Take the elevator to the second floor/ main lobby of the Kids Ranch.
Adaptive Ski Equipment
Our Adaptive Program caters to the full spectrum of skiers and snowboarders, from beginners to experts. Trained adaptive instructors offer children and adults alike an enriching mountain experience. With specialized adaptive equipment and teaching techniques, anyone can access Jackson Hole's legendary terrain.
Service Animals - Winter
Pursuant to the Americans with Disability Act (ADA), and federal regulations at 28 C.F.R. 36.301 et seq., it is Jackson Hole Mountain Resort’s policy that service animals (which as defined under the ADA can only be dogs or miniature horses) may not be permitted on open chairlifts at the resort during the ski season, based on the legitimate safety requirements determined by Jackson Hole Mountain Resort regarding the safety of other guests and employees, as well as for the safety of the service animal itself. In addition, Jackson Hole Mountain Resort does not typically allow service animals to accompany guests skiing or snowboarding on mountain trails and ski runs, and all skiing and snowboarding terrain, at Jackson Hole Mountain Resort. This policy is based on the Jackson Hole Mountain Resort’s legitimate safety requirements concerning the safety of other guests, our employees, and the service animal itself. This policy of restricting service animals on both chairlifts and accompanying guests while using skiing terrain also applies equally to all other animals, including pets and emotional support animals. For unique or special circumstances please contact us at info@jacksonhole.com.
Service Animals - Summer
Service animals are permitted on the Tram and Gondolas when they are open to the public. Guests with service animals can also download back to the base area via the Tram or Gondolas that are open to the public as well. If a guest with a service animal seeks to visit an area of the mountain that is not accessible via the Tram / Gondola, or the Tram / Gondola is not in operation to the public, Jackson Hole Mountain Resort will provide alternative transport to the venue on the mountain, through either an on-mountain vehicle (snowmobile, ATV, truck, or other vehicle), depending on the mountain location, weather conditions, and other variables. Given the unique winter environmental conditions, and the extreme terrain and weather conditions, Jackson Hole Mountain Resort recommends that guests provide as much advanced notice as possible when seeking a unique accessibility to a location or venue on the mountain that may not be accessible via chairlifts or the Tram / Gondola. For our guests and your pet's safety we do not allow pets or emotional support animals on our lifts or in buildings. Please provide Jackson Hole Mountain Resort a minimum of 72 hours of advanced notice for unique accessibility or accommodation concerns.
Digital Accessibility Compliance
Jackson Hole Mountain Resort is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
CONFORMANCE STATUS
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Jackson Hole Mountain Resort is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
FEEDBACK
We welcome your feedback on the accessibility of jacksonhole.com. Please let us know if you encounter accessibility barriers on our site at info@jacksonhole.com