Privacy Notice

Privacy Notice
Jackson Hole Mountain Resort Privacy Notice
Last revised: 10/15/2023

Introduction

Jackson Hole Mountain Resort and its affiliates (collectively, “Jackson Hole Mountain Resort”, “we”, “us”) value and respect your privacy, and this privacy notice (the “Privacy Notice") is designed to assist you in understanding how we collect, use, disclose, and protect your information.

This Privacy Notice describes the types of information we may collect from you or that you may provide when you use the following websites: 
https://www.jacksonhole.com
https://www.tetonvillagesports.com
https://shop.jacksonhole.com
www.hobacksports.com
http://www.jhrl.com

https://www.jacksonholeresortreservations.com

as well as any other products or services that include an authorized link to this Privacy Notice (each a "Site", and collectively the “Sites").

This Privacy Notice applies to information we collect:

  • On the Sites; and

  • In email, text, and other electronic messages between you and the Sites.

 

It does not apply to information collected by:

  • any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Sites; or

  • through any other means, including on any other website operated by us or any third party that does not include an authorized link to this Privacy Notice.

 

Our Terms and Conditions available at www.jacksonhole.com/terms-and-conditions.html (the “Terms and Conditions”) describe the terms and conditions that govern your access to and use of our Sites, are incorporated herein by reference, and form an essential part of this Privacy Notice. YOUR USE OF THE SITES SIGNIFIES YOUR CONSENT TO BE LEGALLY BOUND BY BOTH THE TERMS AND CONDITIONS APPLICABLE TO THE SITES AND THIS PRIVACY NOTICE. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, PLEASE DO NOT USE THE SITES OR PROVIDE ANY INFORMATION TO US.

This notice may change from time to time (see Changes and Updates to the Privacy Notice). Your continued use of the Sites after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.

Please note that the Sites constitute one part of the services that we provide to our customers, and we may also collect customer information from additional sources governed by different privacy notices.

Privacy Principles
We follow the principles listed here below in order to protect your privacy:

  • We do not collect any more personally identifiable information about you (“Personal Information") than is reasonably necessary for the purposes described in this Privacy Notice;

  • We only use your Personal Information for the purposes we specify in this Privacy Notice, unless you agree otherwise; and

  • Other than as we specify in this Privacy Notice, we do not share your Personal Information with third parties.

 

The Information We Collect and How We Collect It

Personal Information

The Personal Information we collect about you may include, without limitation:

  • Contact and identifying information, such as name, E-mail address, mailing address, phone number, driver's license number, passport number, and similar identifiers.

  • Demographic information, such as gender, and postal code;

  • Information related to the Sites and our provision of services, such as hotel information (including household information) and rental preferences (including age and gender);

  • Login information, such as username and password;

  • Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies including payment and financial information, such as credit card number and billing address, which are processed and maintained by third-party payment processors; and

  • Communication information, such as information provided to us through e-mail or through chat.  

 

You may choose not to provide any or all of your Personal Information; however, providing Personal Information is a prerequisite for certain activities and services available through the Sites, such as creating an account, renting equipment, registering for certain classes or staying at the Jackson Hole Mountain Resort (the “Resort"), and by choosing not to provide such Personal Information, you may not be able to participate in such activities and services.

We may collect your Personal Information in any of the ways set forth below (each a “Channel"):

  • Online.  In order to use certain functions or features of the Sites, you will need to create an account.  As a prerequisite to account registration, you will need to provide certain types of Personal Information.  You may also make reservations to stay at the Resort, register for ski lessons, and conduct other types of transactions on or through the Sites, in which case you may need to provide certain types of Personal Information.

  • In Person.  You may physically provide us with your Personal Information in a variety of different ways.  For example, if you stay at the Resort, you may be required to provide Personal Information to reserve your stay or check in.  We may also condition participation in certain activities at the Resort, such as ski lessons, on the provision of certain Personal Information.

  • Contests.  From time to time, we may run contests and/or sweepstakes, via a Site, through social media, or at the Resort (“Contests").  If you participate in any Contests, we may collect certain Personal Information from you in order to administer the Contest. 

  • From Third Parties.  We may, from time-to-time, receive certain Personal Information that you have provided to a third party to whom you have provided your consent to share your Personal Information with us for marketing purposes, such as opt-in email list providers.

 

Usage Information

We may also collect certain information by automatic means as a result of your use of, and interaction with, the Sites (“Usage Information"), including through the use of certain web measurement and tracking technologies such as cookies, web server logs, tracking pixels, or other statistics programs to collect Usage Information and track and record how you use the Sites.  A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.  A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server.  We may also use third-party analytics tools (such as Google Analytics, Lucky Orange, and Facebook Conversions API) that collect information about use of the Sites and user traffic.  The Usage Information we collect may include, without limitation:

  • Information about the devices you use to access the Sites (such as the IP address and the type of the device, operating system, and web browser);

  • Dates, times, and duration of use of the Sites (including whether you are a repeat or first time visitor); and

  • Information on actions taken when using the Sites (such as page views and website navigation patterns).

 

Usage Information helps us measure the success of the Sites and its features or pages and to improve your online experience.  We may use Usage Information to measure and monitor visits to certain pages within, interactions with, the effectiveness of, and otherwise manage, our Sites and online advertising.  Usage Information enables the tailoring of advertisements and offers specifically to you.  In addition to such tailoring, we use Usage Information to ensure that our online presence operates properly and efficiently for you and for your individual customer experience, to evaluate the use and benefit of such presence, and to support our Sites and our marketing efforts.

Collectively, Usage Information and Personal Information are referred to in this Privacy Notice as “Information."

Use of Information Collected
When we collect Information from you, whatever the Channel you use, we may use your Information in the following ways: 

 

  • To present the Sites and its contents to you;

  • To provide the products or services that you request;

  • To combine with or enhance information provided by third parties;

  • To contact you, respond to your inquiries, and send you information;

  • To notify you of special offers and other services and products that we believe may be of interest to you, as well as notify you of special offers and products of our business partners;

  • To analyze, manage and improve the Sites and our business;

  • To notify you of important new changes to the Sites;

  • To help us diagnose problems with our server or other technical issues relating to the performance of the Sites;

  • For marketing purposes in compliance with applicable laws;

  • In any other ways we may describe when you provide the information;

  • To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and to manage risk exposure, including by identifying potential hackers and other unauthorized users;

  • To enforce our Terms and Conditions and other agreements;

  • To comply with applicable legal requirements and industry standards; and

  • To fulfill any other purpose for which you provide it.

 

We may combine the Information we collect with publicly available information and information we receive from our parent, affiliate, or subsidiary companies, business partners, and other third parties.  We may use that combined information to enhance and personalize your experience with us, to communicate with you about products, services, and events that may be of interest to you, for promotional purposes, and for other purposes described in this Privacy Notice.

Disclosure of your Information
We may disclose aggregated information about our customers and information that does not identify any individual customer without restriction.  We may disclose the Information we collect from and about you as described in this Privacy Notice:

 

  • To contractors, service providers, and other third parties we use to support our business and the Sites; 

  • To fulfill the purpose for which you provide it;

  • When we have reason to believe that such disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, customers or other users of the Sites, or anyone else who could be harmed by such activities, or is appropriate or necessary

  • To enforce the Terms and Conditions and other agreements, take precautions against liability, investigate and defend against any third-party claims or allegations, and/or protect the security or integrity of the Sites;

  • To respond to judicial process and provide Information to law enforcement agencies in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law, or in the good-faith belief that such action is necessary to comply with state and federal laws;

  • To our business partners for research, analytical and marketing purposes, such as analyzing usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Sites and/or to our subsidiaries, affiliated companies, or other businesses or persons for the purpose of processing such Information on our behalf;

  • For any other purpose disclosed by us when you provide the information; and

  • Otherwise with your consent.

 

We reserve the right to transfer or assign the Information we have collected as part of such merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets, equity or similar transactions.

Do Not Track Signals

A do not track signal (“DNT”) prevents web applications from tracking you.  You can learn more about DNT at https://allaboutdnt.com.

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services.  Currently our Sites do not respond to Do Not Track features enabled through your browser.   

Linked Sites

Our Sites may contain links to other websites (such as those of our partners or advertisers), which may have privacy notices that differ from our own (“Third-Party Sites").  We are not responsible for the collection, use or disclosure of information collected through such Third-Party Sites and expressly disclaim any liability related to such collection, use or disclosure.  We are also not responsible for any information or content contained on such Third-Party Sites.  Links to Third-Party Sites are provided solely as a convenience.  Your browsing, use and interaction on any Third-Party Sites, including Third-Party Sites or Forums (as defined below) which have a link to the Website, are subject to the applicable Third-Party Site’s own rules and policies.  Accordingly, you should review the privacy notice posted on any Third-Party Site that you may access through, or which links to our Site(s).

Your Rights Regarding your Personal Information

We offer you the following choices about the Information we collect from you and how we communicate with you:

  • Analytics 

    • Please visit www.google.com/policies/privacy/partners/ to learn more about how Google Analytics collects and processes data.  You may opt out of the aggregation and analysis of data collected about you by Google Analytics by visiting https://tools.google.com/dlpage/.

    • Please visit https://www.luckyorange.com/legal/privacy to learn more about Lucky Orange’s privacy practices as well as to view and manage data that Lucky Orange has collected about you.

  • Access a Copy or To Correct Your Personal Information. You have the right to request a copy of any Personal Information that we hold about you.  If you would like a copy of your Personal Information, please contact us using the contact information below.  We may request proof of your identity before sharing such information.  If you discover that the information we hold about you is incorrect or out of date, you may ask us to correct that information by contacting us using the contact information below.  You may also access some of your information under “My Account.”

  • Unsubscribe. If you receive marketing or promotional emails from us, you can unsubscribe to our emails by clicking “unsubscribe" within each email.  You may not opt-out of service-related communications, which are not promotional in nature.

 

Additionally, if you are located outside of the United States, you may also contact us with a request to stop processing the Personal Information we hold about you in certain circumstances or to withdraw your consent to the extent we are processing your Personal Information based upon your consent.  It may not be possible for us to cease processing all of the Personal Information we hold about you where we are fulfilling a transaction or have a legal basis to retain the Personal Information, however please contact us to discuss how we can assist you with your request.

  • Cookies.

What are Cookies?

A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. We may also use third-party analytics tools (such as Google Analytics, Lucky Orange, and Facebook Conversions API) that collect information about use of the Sites and user traffic

Why We Use Cookies

The Information collected helps us measure the success of the Sites and its features or pages and to improve your online experience. We may use Usage Information to measure and monitor visits to certain pages within, interactions with, the effectiveness of, and otherwise manage, our Sites and online advertising. Usage Information enables the tailoring of advertisements and offers specifically to you. In addition to such tailoring, we use Usage Information to ensure that our online presence operates properly and efficiently for you and for your individual customer experience, to evaluate the use and benefit of such presence, and to support our Sites and our marketing efforts.

Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies are required for the website to function and cannot be turned off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

  • Performance and Analytics Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.

  • Functional Cookies: These cookies allow the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Marketing Cookies: These cookies are used to track visitors across websites to display ads that are relevant and engaging for the individual user. They may be set by us or by third-party advertisers.

Your Choices

Your consent to our use of cookies is important to us. Hence, we provide you with the choice to accept or reject our use of cookies other than those strictly necessary.

  • Accept: By clicking the ‘Accept’ button, you consent to our use of all cookies, enabling us to optimize our chat services, improve your browsing experience, and personalize our marketing efforts to your needs and interests.

  • Reject: By clicking the ‘Reject’ button, you consent only to our use of strictly necessary cookies. This ensures the proper functioning of our website, but please be aware that you may not be able to experience the site as intended.

How to Manage Cookies

You can manage and change your cookie preferences at any time in your browser settings. Most browsers allow you to block or delete cookies, but please be aware that if you do this, certain features of our website may not work as intended.

Please note that withdrawing your consent will apply only to the device and the browser that you are currently using. If you visit our website from another device or browser, you will be asked to set your preferences again.

Special Disclosure Considerations for Social Media
Our Sites may permit you to participate in certain online activities, such as blogs, message boards or other forums, or may include links to certain Third-Party Sites that provide social media functionality, such as Facebook, Twitter, Pinterest, or Instagram (each a “Forum").  You should be aware that if you voluntarily disclose any Information (e.g., name, email address, personal photographs) on a Forum, such information may be collected and used by others and may result in unsolicited messages or an increased risk of fraud.  We have no control over this use of your Information and are not responsible for it.  In addition, if a Forum is provided by a Third-Party Site, such Forum will likely be subject to its own additional rules and policies.  You are responsible for your conduct on any Forum and for complying with any such rules or policies.

 

Protecting Children’s Privacy
Except for the “Kid’s Programs" portion of a Site, the Sites are not designed for or directed to children under the age of 13 (“children”) and we ask that children do not submit any personal information to us.  Except for the “Kid’s Program” portion of the Site, if you believe we might have any information from or about a child under the age of 13, please contact us at info@jacksonhole.com.

With respect to the “Kid’s Programs" portion of a Site, we may collect certain Personal Information for a child’s parent or guardian related to the child who wishes to participate in one of our Kid’s Program activities or rent equipment, including, without limitation, the name, email address, and mailing address of such parent or guardian.  We will only accept such information from (a) the minor’s legal parent or guardian, who has (b) created a customer account and submitted such information through the customer account.  We expressly request that no child under the age of 13 provide such information on their own behalf.  We will not use such Information collected for marketing purposes.

 

Security Procedures
We take commercially reasonable precautions and have implemented commercially reasonable technical measures intended to protect against the risks of unauthorized access to, erroneous disclosure of, and unlawful interception of Personal Information submitted via the Sites.  However, we cannot and do not guarantee the security of any information transmitted to the sites, and we cannot guarantee that your Information will not be accessed, disclosed, and intercepted as a result of a breach of our commercially reasonable efforts, or as a result of any other event beyond our reasonable control.  FOR THE AVOIDANCE OF DOUBT, WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ENSURING, GUARANTEEING OR OTHERWISE OFFERING ANY DEFINITIVE PROMISE OF SECURITY IN CONNECTION WITH YOUR INFORMATION.

 

Retention
We will retain your Personal Information for as long as needed to fulfill your requests, provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Where We Store your Information
We are located, and the Sites are hosted, in the United States of America.  In order for us to provide our services to you, it will be necessary for us to process and store personal information you provide to us in the United States of America, which may have different data protection laws than those in the country in which you reside.  By using the Sites, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside.

 

Changes and Updates to the Privacy Notice
From time to time, we may revise this Privacy Notice.  The date that this Privacy Notice was most recently updated is set forth above as the effective date.  Your use of the Sites following the posting of any revised version of the Privacy Notice shall be deemed acceptance of the revised Privacy Notice, so we strongly recommend that you check the Privacy Notice periodically.  In the event we make a material change to how we use your Personal Information, we will provide you with advance notice of such change. 

If you disagree with any of the terms of this Privacy Notice at any time, your sole remedy is to terminate your use of the Sites.  Continued use of the Sites constitutes your agreement to the current version of the Privacy Notice in effect.

 

California Rights

The Privacy Notice for California Residents supplements the information contained in this Privacy Notice.  The Privacy Notice applies to California residents from whom we collect personal information through the Sites.

 

EEA, UK, and Swiss Rights.

The EEA, UK, and Swiss Privacy Notice supplements the information contained in this Privacy Notice.  The EEA, UK, and Swiss Privacy Statement applies to EEA, UK, and Swiss individuals from whom we collect personal information through the Sites while those individuals reside in the EEA, UK, and Switzerland.

 

Miscellaneous
If any part of this Privacy Notice is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Privacy Notice shall continue in full force and effect.

 

Contact Us

If you have any further questions about this Privacy Notice, please email us at info@jacksonhole.com or call us at (307)-733-2292 or (888)-DEEP-SNO.


EEA, UK, and Swiss Privacy Notice

Last Updated: 11/27/2023

 

Data Controller

Jackson Hole Mountain Resort


3395 Cody Lane

Teton Village, WY 83025 

info@jacksonhole.com

 

This European Privacy Notice for EEA, UK, and Swiss residents (“European Privacy Notice” supplements the information contained in the Privacy Notice of Jackson Hole Mountain Resort (“Jackson Hole Mountain Resort,” “we,” or “us”), which is incorporated in this European Privacy Notice by this reference.  This European Privacy Notice applies to EEA, UK, and Swiss residents from whom we collect information relating to you and, directly or indirectly, identifying you (“Personal Data”) or market to while such residents are in the EEA, UK, and Switzerland (“consumers” or “you”).  Any terms that are capitalized but undefined in this European Privacy Notice have the meanings ascribed to them in the Privacy Notice.

 

Information We Collect About You and How We Collect It

Personal Data

Source

Purpose/Legal Basis

What data is collected?

How was the data collected?

Why was the data collected?

*Please see below for the numerical value key* [SKD1]  

Contact and identifying information, such as name, E-mail address, mailing address, phone number, driver’s license number, passport number, and similar identifiers

Online; In Person; From Third Parties

1, 2, 3, 4, 5, 6, 7, 8, 9, 10

 

 

 

Demographic information, such as information that is about you individually but does not specifically identify you

Online; In Person; From Third Parties

2, 3, 6, 7, 8, 9, 10, 11, 12

 

 

 

Travel information related to the Site and our provision of services, such as lodging (including household information), travel (including flight information), duration of stay, preferred activities, and rental or purchasing preferences (including age and gender)

Online; In Person; From Third Parties

1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12

 

 

 

Login information, such as username and password

Online; In Person

2, 3, 4, 5, 8, 9, 10

 

 

 

Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies including payment and financial information, such as credit card number and billing address, which are processed and maintained by third party payment processors

Online; In Person; Contents; From Third Parties

1, 9, 10

 

 

1, 2, 3, 4,

Communication information, such as information provided to us through e-mail or through chat

Online

 

 

 

 

Information about the devices you use to access the Sites (such as the IP address and the type of the device, operating system, and web browser)

Online

7, 8, 12

 

 

 

Dates, times, and duration of use of the Sites (including whether you are a repeat or first time visitor)

Online

7, 8, 12

 

 

 

Information on actions taken when using the Sites (such as page views and website navigation patterns)

Online

7, 8, 12

 

 

 

Profile reflecting a person’s preferences for services or products they choose

Online

 

 

Purpose and Legal Basis of Processing.  Our legal basis for processing and collecting Personal Data varies based on the context for which it is collected.  The following are the legal grounds by which we can use your Personal Data:

 

1.    to allow us to provide our service, e.g. to process orders you place and complete other transactions you have requested using the services, and provide you with products and services you request (legal basis: processing is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof);

2.    to respond to your questions and comments and provide customer support (legal basis: processing is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof);

3.    to comply with legal obligations (legal basis: processing is necessary for compliance with a legal obligation to which we are subject);

4.    for our legitimate interests in enforcing our Terms & Conditions and other agreements in Court or in the stages leading to possible legal action arising from improper use of the Sites or the related services (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party);

5.    to respond to enforcement requests (legal basis: processing is necessary for compliance with a legal obligation to which we are subject);

6.    for our legitimate interests to operate, evaluate, and improve our business and the products and services we offer (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party);

7.    to communicate with you about our products, services, offers, and promotions, and to analyze and enhance our marketing communications and strategies (legal basis: your consent or, if related to similar products or services as those already purchased, processing is necessary for the purposes of the legitimate interests pursued by us or by a third party);

8.    for our legitimate interests to analyze trends and statistics regarding use of the services and transactions conducted using the services (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party);

9.    for our legitimate interests to detect and protect against any malicious or fraudulent activity, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party);

10. for our legitimate interests to maintain a record of your payments to user and other transactions using the services (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party);

11. for our legitimate interests in traffic optimization and distribution, interaction with live chat platforms, displaying content from external platforms and tag management (legal basis: processing is necessary for the purposes of the legitimate interests pursued by us or by a third party); and

12. for our legitimate interests in improved operation and maintenance purposes, the Sites and any third-party services may collect files that record interaction with the Sites (System logs) or use other Personal Data (such as the IP Address) for this purpose (legal basis: processing is necessary for the purposes of the legitimate interests pursued by the Sites or by a third party).

 

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.  If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

Transfers of Data.  We are based out of the United States and thus may transfer your Personal Data across borders.  We have taken appropriate safeguards to ensure your Personal Data is protected in accordance with this European Privacy Notice through implementing additional safeguards, such as the European Commission’s Standard Contractual Clauses. 

 

Retention of Data.  We will only retain Personal Data for as long as it is required to provide you the Services you have requested, or as otherwise required by applicable law. [SKD2]  

 

Your Rights.  Under certain circumstances, by law you have the right to:

·         Request access to your Personal Data (known as a “data subject access request”).  This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it;

·         Request correction of the Personal Data that we hold about you.  This enables you to have any incomplete or inaccurate information we hold about you corrected;

·         Request the erasure of your Personal Data.  This enables you to ask us to delete or remove Personal Data when there is no good reason for us continuing to process it. You also have the right to ask us to stop processing Personal Data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground;

·         Request the restriction of processing of your Personal Data.  This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it;

·         Withdraw your consent.  In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.  Where we are providing you with marketing information, you can also change your marketing preferences by using the unsubscribe instructions in the communications sent to you.  Once we have received notification that you have withdrawn your consent, we will no longer process your Personal Data for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so;

·         Complain to your local data protection authority regarding our collection and use of Personal Data.  For more information, please contact your local data protection authority.  Contact information may be found here; and

·         Request the transfer of your Personal Data to another party.

 

If you want to review, verify, correct or request erasure of your Personal Data, object to the processing of your Personal Data, or request that we transfer a copy of your Personal Data to another party, please contact us in writing at info@jacksonhole.com.

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights).  However, we may charge a reasonable fee if your request for access is unfounded or excessive.  Alternatively, applicable law may require or permit us to decline your request; however, if we do so, we will inform you of the reason unless otherwise prohibited by law.

 

Details About the Right to Object to Processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Jackson Hole Mountain Resort or for the purposes of the legitimate interests pursued by Jackson Hole Mountain Resort, users may object to such processing by providing an explanation related to their particular situation to justify the objection.

 

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the user objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes.

CALIFORNIA NOTICE DISCLOSURES FOR CALIFORNIA RESIDENTS

Last revised:  11/27/2023

 

The following additional disclosures (the “CA Privacy Notice”) apply to California residents (“you” or “consumer(s)”) in accordance with applicable California law, including the California Consumer Privacy Act of 2018 and the California Consumer Privacy Rights Act of 2020, as both are amended from time to time (hereinafter “CCPA”).  This notice supplements the Privacy Notice. Any capitalized but undefined terms shall have the meanings set forth in the Privacy Notice.

 

Please note that as used in this CA Privacy Notice “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information does not include deidentified or aggregated consumer information, publicly available information from government records, or information outside of the CCPA’s scope.

 

Information We Collect:

We collected the following categories of Personal Information from our consumers within the last 12 months for the business or commercial purposes described below:

Description

Examples

Source

Primary Business or Commercial Purposes for Collection

Identifiers

A real name, postal address, internet protocol address, email address, driver’s license number, passport number, and similar identifiers such as login username and password

Directly from the consumer;

Automatically from You; from Service Providers

To maintain the Sites and provide services and products to consumers

Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))

A name, address, telephone number, and bank account number, credit card number, debit card number, or any other financial information which are processed and maintained by third party payment processors

Directly from You;

Automatically from You; from Service Providers

To maintain the Sites and provide services and products to consumers

Protected classification characteristics under California or federal law

Rental or purchasing preferences (including age and gender)

Directly from the consumer

To provide services and products to consumers

Commercial information

Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, including travel information such as such as lodging (including household information), travel (including flight information), duration of stay, preferred activities, and rental preferences (including age and gender)

Directly from the consumer;

Automatically from You; from Service Providers

To maintain the Sites and provide services and products to consumers

Internet or other similar network activity

Browsing history, search history, or information on a consumer’s interaction with a website, application, or advertisement and information associated with your access to the Site such as device ID, operating system, and web browser used

Automatically from You

To maintain the Sites and provide services and products to consumers

Inferences drawn from other Personal Information

Profile reflecting a person’s preferences for services or products they choose

Directly from the consumer;

Automatically from You

To provide services and products to consumers

Source Explanation

Directly from You. For example, from the forms you complete on our Sites, preferences you express or provide through our Sites, or from your purchases on our Sites.

Automatically from You. For example, through cookies we or our service providers set on your device as you navigate through our Sites.

From Service Providers. For example, third-party vendors to monitor and analyze the use of our Sites, third-party vendors to provide advertising on our Service, third-party vendors to deliver targeted advertising to you, third-party vendors for payment processing, or other third-party vendors that we use to provide the Sites to you.

 

In addition to the primary business or commercial purposes set forth above, we also collect the above information for the reasons set forth in the Section labeled “Use of Information Collected” in the Privacy Notice.  We do not collect Sensitive Personal Information.

 

Retention of Personal Information

We may retain the above categories of information we collect for as long as necessary to provide the services on the Sites or as required by applicable laws, regulations, or policies governing the Sites.

 

Disclosures of Personal Information for a Business Purpose

We may disclose Personal Information to third parties in accordance with the Section labeled “Disclosure of Your Information” in the Privacy Notice.  In the preceding 12 months we have disclosed the following categories of Personal Information for a business purpose:

·         Identifiers

·         California customer records

·         Protected classification characteristics

·         Commercial information

·         Internet activity

 

We disclose your Personal Information for a business purpose to the following categories of third parties:

·         Our affiliates

·         Service providers

 

Sales or Sharing of Personal Information

Our use of tracking technology, including cookies and related technology, may be considered a “sale” or “sharing” under CCPA.  To opt out of the sale or sharing of your information, click “Do Not Sell Or Share My Personal Information” (also found at the bottom of the page), or broadcast the Global Privacy Control signal (which can be found at https://globalprivacycontrol.org/).

Although you may opt out of a sale or sharing of your Personal Information to third parties, please note that our Sites may be still tracked by us and our service providers.  We do not knowingly sell or share any Personal Information of consumers under 16 years of age, unless the consumer (if over 16) or the consumer’s parents or guardian (if the consumer is under 16) have affirmatively consented to the sale or sharing of Personal Information. 

The following are categories of Personal Information that we sell or share:  identifiers, Personal Information categories listed in the California Customer Records statute, protected classification characteristics under California or federal law, commercial information, internet or other similar network activity, and inferences drawn from other Personal Information.

The following are categories of third parties to whom Personal Information was disclosed that may be considered a “sale” or “sharing” under California law:  advertisers, marketers, and analytics providers. 

 

Rights and Choices of California Residents

The CCPA provides California residents with specific rights regarding their Personal Information.  This section describes the rights of California residents under the CCPA, and explains how to exercise those rights.

 

Access to Specific Information and Data Portability Rights

California residents have the right to request that we disclose certain information about our collection and use of Personal Information.   California residents may request (see Exercising Access, Data Portability, Data Correction, and Deletion Rights) the following:

·         The categories of Personal Information we collect about you

·         The categories of sources for the Personal Information we collect about you

·         Our business or commercial purpose for collecting Personal Information

·         The categories of third parties with whom we share Personal Information

·         The specific pieces of Personal Information we collect about you, subject to certain limitations

·         The Personal Information categories that have been disclosed or sold along with the categories of recipients for such disclosures or sales

 

Upon request, to the extent possible, we will also transfer your Personal Information to another entity.  

 

Deletion Rights

California residents have the right to request that we delete any Personal Information that we collect and retain from California residents, and that we share this request with third parties that have received their Personal Information, subject to certain exceptions.  Once we receive and confirm a California resident’s verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) their Personal Information from our records, unless an exception applies.  These exceptions include situations where that information is necessary for us to:  provide a product or service that has been requested; perform a contract we entered into with the consumer; maintain the functionality or security of our systems; comply with or exercise rights provided by the law; or use the information internally in ways that are compatible with the context in which the consumer provided the information to us, or that are reasonably aligned with the consumers’ expectations based on their relationship with us.

 

Data Correction Rights

California residents have the right to request that we correct inaccurate Personal Information that we collect and retain, taking into account the nature of the Personal Information and the purposes of processing the Personal Information.  Once we receive and confirm a California resident’s verifiable consumer request (see Exercising Access, Data Portability, Deletion Rights, and Correction Rights), we will use commercially reasonable efforts to correct the inaccurate Personal Information.

 

Exercising Access, Data Portability, Data Correction, and Deletion Rights

To exercise the access, data portability, data correction, and deletion rights described above, please submit a verifiable consumer request to us by:

·         Calling us at 307-733-2292 or 888-DEEP-SNO; or

·         Filling out a California consumer request form.

 

Only California residents, or someone legally authorized to act on their behalf, may make a verifiable consumer request related to a California resident’s Personal Information.  A California resident may also make a verifiable consumer request on behalf of his/her minor child.  The verifiable consumer request must:

·         Provide sufficient information that allows us to reasonably verify that the California resident is the person about whom we collected Personal Information or an authorized representative of that person; and

·         Describe the request with sufficient detail that allows us to properly understand, evaluate, and respond.

 

We cannot respond to a request or provide a California resident with Personal Information if we cannot verify his/her identity or authority to make the request and confirm that the Personal Information relates to that California resident.

Making a verifiable consumer request does not require a California resident to create an account with us, but we may require reasonable authentication of the consumer when considering the nature of the Personal Information requested.

 

Response Timing and Format

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (for a maximum total of 90 days), we will notify the California resident.  Any disclosures we provide will only cover the 12-month period preceding the receipt of a verifiable consumer request.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For data portability requests, we will select a format to provide the California resident Personal Information that is readily useable and should allow him/her to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to a California resident’s verifiable consumer request unless the request is excessive or manifestly unfounded.  If we determine that the request warrants a fee, we will tell the California resident why we made that decision and provide him/her with a cost estimate before completing the request.  Alternatively, we may decline to respond to the request and notify the California resident of our reason for doing so.

 

Non-Discrimination

We will not discriminate against a California resident for exercising any of his/her CCPA rights.  Unless permitted by the CCPA, we will not:

·         Deny a California resident goods or services;

·         Charge a California resident different prices or rates for goods or services, including through granting discounts or other benefits or imposing penalties;

·         Provide a California resident a different level or quality of goods or services, including denial of goods or services; or

·         Suggest that a California resident may receive a different price or rate for goods or services or a different level or quality of goods or services.

 

Notice of Financial Incentive

We may offer you promotional campaigns such as sweepstake or contents (“Promotional Offers”).  When you sign up for one of these Promotional Offers, we typically ask that you provide your email address along with any information that is specific to the Promotional Offers.  You should review the terms and conditions of each Promotional Offer to view the full details of such Promotional Offer, including how to participate.  You may also withdraw from a Promotional Offer at any time by contacting us at info@jacksonhole.com.

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